FAQ

Are there any contraindications regarding the use of Heden creams?

No contraindications. Heden creams are developed with exclusive formulas completely dedicated to the brand using hypoallergenic ingredients of organic origin. Tests in the laboratory and during the product launch phase did not show any side effects regarding the continuous use of our products. In any case, the list of ingredients is clearly visible on the box of each Heden srl product.

How can I purchase Heden products?

Naturally within the site you will find all the information available and a "secure way" to complete the purchase thanks to the cryptographic systems present within the infrastructure of the hedencare.com platform. Each payment methodology is 100% safe from fraud and malware. Fill your cart and forget about any negative thoughts - we want to have you as our loyal customer.

Can I have information about shipping times?

We only rely on internationally recognized couriers and guarantee delivery of Heden products in two (2) working days from the date of the order placed. For Islands or more difficult to reach areas there may be a slight extension of time never exceeding 5 working days.

Where can I find the return and refund policies?

All policies relating to returns and refunds are visible at this link > https://hedencare.com/pages/speditizione-e-reso

How can I get in touch with you for more information regarding orders or purchases?

We are available from Monday to Friday - 24 hours a day - either by email sending everything to info@hedencare.com or by sending a whatsapp message to number 3757193515